Refund Policy
Introduction
This refund policy outlines the conditions under which refunds may be requested for purchases made on our website. By making a purchase, you agree to the terms of this policy.
No Refunds for eBooks
No refunds will be provided for eBooks purchased on our site. As a digital product, once the eBook has been delivered, it cannot be returned or canceled. It is important to understand that your purchase is solely for the eBook and not for the physical product displayed on the site. The displayed product is a potential prize that you may win by participating in our sweepstake, but it is not part of your eBook purchase.
Transaction Errors
In the event that a transaction error occurs, such as a duplicate purchase, you may request a refund. Please contact us immediately with the details of the transaction. Refund requests for transaction errors will be evaluated on a case-by-case basis.
No Refunds for Ineligible Participants
Ineligible participants (residents outside of New Mexico) who purchase an eBook with the intention of participating in the sweepstake are not eligible for a refund. The purchase of the eBook remains valid and non-refundable, as participation in the sweepstake is an additional opportunity dependent on your residency in New Mexico.
Cancellation of Monthly Subscription
You may cancel your monthly subscription at any time. However, early termination fees of $300 may apply. No refunds will be provided for subscription fees already paid.
Chargebacks and Legal Action
Any attempt to recover a payment via a “chargeback” or other methods after purchasing an eBook will be considered a violation of our policies. By purchasing on our site, you agree to these terms and acknowledge that any attempt at a chargeback may result in legal action. In the event of legal action, we will seek financial compensation of up to $10,000 plus attorney fees.
Contact for Refund Requests
For any questions or refund requests, please contact us through the details provided on our website. We will review your request promptly and inform you of the decision.
Changes to the Refund Policy
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on the site. We recommend that you review this page regularly to stay informed about updates.